Available courses

During the Applied Project, participants will outline and describe what relevant life and work experiences they brought into the program. They will then reflect upon the themes and concepts, key insights and points of learning from each course and how they understand  the integration of these insights in terms of their own work. The participants will develop and deepen the reflection of their personal experiences in the program and the implications for their practice. Last, the participants will design, deliver, digitally record and self-assess a 45-90 minute lesson which will be delivered in a real setting. This is a self-paced course in which participants work on their own, in consultation with their Advisor, to complete the course requirements.

Students are introduced to the research process through the investigation, analysis and evaluation of websites and scholarly articles for research suitability. Students learn to cite according to ethical and legal compliance and explore cases of intellectual property, copyright, and research ethics issues in a global, online world.

Social life is explored especially of students in Canadian educational institutions including publicly-funded elementary and secondary schools, and colleges and universities. Social and environmental changes through time in these educational institutions are therefore reviewed. The primary focus is then on reasons for relative success or failure of students of different gender, race/ethnicity, sexual orientation, and location in these educational institutions through time. This course is an example of the course content varying by instructor. This course may be taken more than once if content changes. Prerequisites are semester 5 or higher standing.

This course examines a wide variety of assessment targets and analyzes their purpose, techniques, and quality indicators. The focus is on teacher-prepared tests and techniques through methods such as observation; written, oral, and performance tests; peer-and self-reports; portfolio documentation; and direct personal communication used to assess the different learning targets. The course culminates with an analysis of methods of interpreting assessment results and providing feedback and direction that promotes on-going improved instructional decision-making and learning.

This is an introductory course which provides an overview of all aspects of project management functions. The topics covered will include project scope definition, the work breakdown structure, project management process, importance of communication and team building, project management strategies, and role of a project manager. The students will also get a hands-on experience in using project management software (MS Project 2018), and using the software they will be able to create and organize project plans, schedule tasks, assign resources to the tasks, determine the critical path, evaluate and adjust schedules, and prepare progress reports.

This course focuses on the effective application of psychological concepts and principles in the instructional process, the development of teaching strategies and skills, and the perspectives that enhance the learning environment. Students will become familiar with the key conceptual frameworks of educational psychology, and analyze their use in the classroom. Course topics include principles and conditions that facilitate positive learning, action research as an instructor, learning and teaching/leadership styles, the diversity of learners, and the process of transforming assumptions.

An introduction to instructional simulations and games. Students will explore high-level game design principles (reward systems, balance, motivation, immersion, and pacing) as well as genre specific design principles (puzzle design, resource management, and economic systems). Students will critique specific games of their choice using the design concepts discussed in class.This course provides an in-depth study of the theoretical, philosophical, and practical issues surrounding the use of simulations and games in learning environments. Methods and approaches for integrating commercial games into learning environments and for developing new simulations and games around content will be examined. 

This course trains students in the theoretical (e.g., needs analysis, change agency, data-driven decisions, solution specification) and practical (e.g., management of client relationship, project management skills, budgeting) of instructional design consulting. Roleplay, response to an RFP, and discussion of modern approaches to managing the consulting process will be primary activities in this course. 

This course provides an introduction to the field of Human Performance Technology (HPT). It examines basic concepts and principles of human performance, the theoretical underpinnings of the field, research and application literature, and various approaches to solving human performance problems. You’ll learn the systematic approach to the analysis, design, development, implementation, and evaluation of performance improvement interventions within organizations. The goals of the course are to provide you with the foundational and working knowledge you’ll need to become a professional in the field of performance technology.

This course provides a historical overview of the field and shares with you the foundational knowledge, skills, and attitudes needed by professionals in educational technology and instructional design. You’ll learn the five most important theories: behavioral learning theory, cognitive information processing theory, schema theory and cognitive load theory, situated learning theory, and constructivism, and how they relate to effective leadership. By engaging in collaborative discussions and individual assignments surrounding the various aspects of educational technology and instructional design theories, you’ll gain a broader sense of the field and potential career paths.

The focus of this course is on differentiating instructional strategies and techniques that respond to the diverse learning styles and needs of learners. The theoretical foundation and practical application of various teaching strategies will be explored and critically assessed within the context of sound curriculum design principles and processes. The overall focus is the application of newly learned information to the classroom. A classroom simulation will take place where students' presentations are videotaped and reviewed for reflection and evaluation.

This course introduces participants to the issues, themes and concepts of effective instruction, instructor competencies, informal and formal assessment and evaluation of instruction, as well as ethics, professionalism and career management. A central focus of the course is the use of feedback mechanisms to guide instruction and to improve one’s professional practice. Participants are also introduced to the purposes and methods of course evaluation. They will define their vision of effective instruction and design feedback instruments that assess their instructional competencies. Participants will analyze dilemmas and suggest resolutions to the problems that confront many adult educators. Using ethical principles and codes of conduct as reference points, they will strengthen and articulate their understanding of professionalism, which highlights the importance of ethical and professional behavior in their practice. The course also highlights the importance of developing a career management strategy which includes a professional development plan. The primary instructional strategies for this course include case study, cooperative learning, independent study and reflective writing.

This course provides an introduction to group counselling theory and practice. Students will learn about different types of groups: personal support (e.g., grief groups, Al-Anon), personal awareness (human potential/growth/self-awareness groups), decision-making (e.g., career decision-making groups), and interpersonal awareness/skill development, as well as group treatment of psychological disorders. They will gain a basic understanding of group stages and processes. They will learn how to plan a skills group and will facilitate a group exercise. This course is recommended for students who are interested in human service professions such as criminology, teaching, coaching, nursing, human resources, and counselling/clinical psychology. 

This course is designed to develop an understanding of a variety of social realities and their application and impact on formal and informal learning situations. Course topics include social structure and class, processes and interaction; political ideology and power; cultural awareness, racism, values and perceptions; adult education and social mobility; adult education as a social and economic policy; and multi-cultural considerations, accessibility, equality, and inclusiveness. Case studies, problem solving, simulation exercises, and critical examination will complement the theoretical presentations.

This course provides participants with the opportunity to experience a variety of instructional strategies and techniques which they can apply to their own teaching practice. Participants will develop and adapt motivational strategies to better engage their students. They will also learn how to manage classrooms and handle difficult situations in a respectful, professional manner. Participants will use creative techniques and frameworks to help their students learn how to learn and how to think critically and creatively. The main instructional strategies include interactive lectures, group discussions, collaborative learning projects, role plays, presentations, journal writing and reflective practices.

This course enables participants to create, select, use and justify media, technology and tools for their various teaching and learning environments. The course emphasizes the application of media related concepts, copyright laws, media approaches and learning theories in the creation and selection of instructional media. Participants will investigate the current trends and issues, and will work with a wide range of instructional media tools. The primary instructional strategies for the course are on-line modules, group work, independent research and project development, discussions, conferences, presentations, and reflective journaling.  

This course  examines the practices that support the assessment and  evaluation strategies used in education and training. The course provides the knowledge and skills to design and implement a comprehensive strategy for obtaining information that is used to inform learners of their progress and guide them to successful completion. The course enables the participants to plan, construct and use assessment instruments that are appropriate and ethical to their teaching  context.

This course provides participants with the opportunity to prepare, deliver and debrief three short (10 min.) mini-lessons with the rest of the class. Participants are encouraged to select one lesson from each of the three domains of learning (cognitive, affective, psychomotor). They are expected to use a variety of techniques while they present content and processes in a clear, enthusiastic and interactive manner. They will provide useful feedback to other course participants. The instructor will critique each lesson as well. Participants will then reflect critically on each lesson they taught and prepare a written reflective report describing their progress and learning during the course. This particular approach has been proven to be highly effective in increasing instructional skills in adult educators.

This course introduces participants to a range of theories and approaches to curriculum development, such as competency-based education and outcomes-based education. Although this course introduces such general concepts of curriculum theory and practice, the course focuses primarily upon the design and development of curriculum documents. In particular, participants will develop material related to their own work environment. In addition, participants will develop skills related to instructional design such as the development of plans for teaching and learning. The course highlights the importance of alignment; that is, the connection between course outcomes/goals, delivery of instruction, and the assessment and evaluation of learning. The course also prompts reflection upon the importance of designing and developing positive learning environments. The primary instructional strategies for the course are in-class workshops, instructor presentations, group work and discussion, independent research and curriculum development, and journal writing. 

This course introduces participants to knowledge and skills which will be developed in subsequent courses of the program. Participants will review key elements from the background and theory of adult education and the cognitive sciences. They will discuss the characteristics of the adult learner and adult learning, and outline key roles of the adult educator. In addition, participants will develop skills related to reflective practice, communication, and the use of learning tools. They will use search strategies to access resources which they will require in their work. Participants will be introduced to concepts and techniques used to plan for teaching and learning. They will examine ways to create positive environments for learning in courses, workshops, presentations, and short forms of on-the-job training. The primary instructional strategies for the course are in-class workshops, interactive instructor presentations, discussions, group work, independent research and reflective writing.

Fundamental terms and application fields of unit operations and process engineering.
Production and consumption wastes. Characterization of coarse disperse systems.
Characterization of waste materials in unit operations point of view. The unit operations and processes of changing of the disperse- and mixed state of multi-phase dispersed materials. The acting forces during the change of the state of the processed dispersed materials. The characterization and evaluation of commotion and agglomeration technological processes. Features of the change of the particle size and volume, rate of commotion and the breakage work. The material and energy transfer balances of material component separation technological processes. The unit operation features of the separation processes, evaluation of productivity (component content, yield and recovery, efficiency). Production of secondary raw materials and secondary fuels from municipal solid wastes (MSW). The comparison of different MSW processing technologies in respect of the material and energy balances. 

The aim of the subject for students is to learn knowledge about paper and plastics as material, their properties and their production methods and technologies, and their utilisation as secondary raw material. Also, to learn paper and plastic appearance in different waste streams, and their recycling goth technologies and unit operation level. 
Paper and plastic production. Properties of plastics, their production and utilisation. Waste streams and major apparence of paper and plastic in these waste streams, quality and quantity. Properties of paper and plastics focusing the properties relevant to their recycling and separation. Technical solution of paper recycling. technical solution of plastic recycling, equipment and unit operation in paper and plastic recycling, energetic and as secondary raw material utilisation of plastics and paper. 

The aim of the subject for students is to learn knowledge about the treatment and processing of construction industrial- and glass wastes.
Construction industry wastes’ types, their generation. Their fundamental process engineering and chemical properties, international experience of their utilization in the road construction. Process engineering technologies. General utilization possibilities.
Main types, properties, generation of glass wastes. Types, composition and properties of glass, with special regards to the process engineering, mechanical and chemical characteristics. Utilization.
Preparation technologies. Recovery of valuable components. Mechanical and thermal processes. Quality control methods. 

Understand the importance of metallic and rubber waste management for recovery of structural materials. Get acquainted with metallic and rubber waste material flows, compositions, and the possible recycling technologies.
Thematic description of subject:
  • Technologies of processing and utilization of metal and rubber containing wastes.
  • Main groups of introduced wastes: electronic wastes, end of life vehicle wastes, slugs.
  • Mechanical, chemical and thermal processes of preparation.
  • Knowledge of quality related to products. 

Much industrial waste is classified as hazardous materials. Students will be introduced to toxicology, monitoring, chemistry, site characterization, safety plans, sampling, spill, control and emergency response. Emphasis is placed on Hazardous Material systems in Ontario. Transportation of Dangerous Goods and OSHA regulations and other applicable legislation will be discussed. Students will receive Transportation of Dangerous Goods (TDG) and Environment Canada Reg. 347/558 Certificates upon completion of this course in addition to a course grade. This course is designed to enable students to recognize and understand environmental regulations and management strategies involved with handling and movement of hazardous wastes. Proper procedures for the safe storage of hazardous materials will also be reviewed. Processes involved in the proper identification, classification and manifesting of hazardous materials will also be covered in depth. Finally, aspects surrounding the proper use of Personal Protective Equipment (PPE) and other Health and Safety considerations will conclude the content of the course.

This course examines the principles, methodologies and strategies employed as part environmental sampling programs commonly associated with the waste management industry. Students will learn the various types of environmental sampling procedures and monitoring equipment used to collect representative environmental data to assess environmental quality and interpret results. The course will also emphasize the importance of environmental sampling program quality control including, data documentation, field instrumentation calibration procedures and sample handling techniques.

The students will be familiar with the basic concepts, tasks and purposes of water quality protection. The students will also learn about the contamination transport processes in surface water as well as in groundwater. The students will be prepared to assess and solve different water quality and contamination problems. The students will learn about the different tasks given by the European Water Framework in order to achieve the good status of water resources.
Water as an environmental agent. General tasks and objectives of water quality protection. Water chemistry. Qualification of water samples. Transport processes in water. Vulnerability methods concerning groundwater resources. Remediation methods in case of different contamination. Water quality models. Current quality status of national water resources. Water quality balance calculations. Natural water purification methods. Practical work: self-made solutions of simple case-study problems.
 

This course provides an overview of new and emerging waste management technologies, including regulations, environmental considerations and potential markets. Emerging concepts such as circular economy, product stewardship, urban mining, greenhouse gas reduction and crade2cradle will also be discussed. Students will learn about new and emerging waste issues, their environmental and social implications and potential solutions. This course will also examine regional waste generation, global waste challenges, connection to greenhouse gas emissions and sustainability, development drivers in waste management and waste management in emerging markets.

This course provides an overview of the fundamentals of waste reduction, recycling, and solid waste management. Topics include solid waste characterization/designing a characterization study; overview of the solid waste/recycling infrastructure and the recycling/waste management state/federal regulatory framework; recycled materials specifications and recycling markets; principles of integrated waste management approach; conducting an on-site waste reduction/recycling assessment for businesses; interface of sustainability, climate change, and recycling/municipal solid waste (MSW) management; basic environmental metrics for waste reduction and recycling; recycling/waste management aspects of life cycle analysis; greenhouse gas/carbon footprint of recycling and waste management practices; basics of landfill design, operations, and closure/post-closure maintenance; recycling/MSW management technologies; conversion/alternative technology and renewable energy; basic principles of recycling/MSW processing facility design; local government waste reduction and recycling programs; and an overview of environmental law, including coverage of specific cases. Topics are covered within the overall context of life cycle analysis and environmental sustainability/climate change, and provides a working knowledge for those interested in pursing a career in environmental sustainability and recycling/solid waste management. Includes field trips to local solid waste management and/or recycling facilities

This course serve as an introduction to the basics of collecting municipal solid waste and integrated solid waste management. Course objectives are to identify components of the waste stream, understand the various options for recovery and disposal of waste, identify proven methods and equipment for the collection of municipal solid waste, understand the importance of safe operation in every day collections; and answer customer questions and concerns in a positive manner.

This course is designed to provide an understanding of current waste management practices provincially and nationally. Topics include waste collection and the design and operation of: materials recovery facilities (MRFs), recycling and hazardous waste centers, and landfills. Instruction also discusses planning and evaluating the technical and economic feasibility of proposed projects involving an integrated waste management approach. Landfill site selection, development of waste management system applications, site closure, and post-operational uses will also be discussed. This course will include field trips to local solid waste management and/or recycling facilities. Course materials also cover health and safety aspects of facility operations. Learn about current waste management systems; types, characteristics and sources of waste; technologies for waste treatment and disposal; and the development of waste reduction plans. This course will focus on practical applications, government regulations and best practices related to: storage, collection and waste transfer; reduction, recovery and recycling; biological conversion; and energy recovery. You will learn how to: develop operating and management strategies; create waste minimization plans; apply auditing techniques and recognize issues related to risk and liability.

The principles and fundamentals of completing a variety of environmental audits will be examined in this course. You will be exposed to the steps involved in completing current environmental audits for industry, institutions and commercial enterprises. Students will be provided with the opportunity to complete audits in a real world application in keeping with industry standards(for example ISO 14000), conduct an on-site waste reduction/recycling assessment for businesses applying principles of sustainability, climate change, and recycling/municipal solid waste (MSW) management practices.

Course Description:
The course aims to enable registered students to identify soil and groundwater contamination issues, to train them in contaminated site investigation, remediation design and implementation. The students shall be able to understand the main elements of contaminated land management tools e.g. problem formulation, risk based target value setting and risk assesment,  site investigation, hydrodynamic and contaminant transport modeling, remediation action, and monitoring.
The short curriculum of the subject:
Setting the stage, context of contaminated site remediation
Historical overview of site remediation
  • The process of site remediation
  • Site Investigation on contaminated land
  • Type and behaviour of contaminants in the subsurface environment
  • Behaviour of contaminants in groundwater
  • Chemistry of site investigation; Threshold value systems and their role in remediation Quantitative risk assessment and site specific, risk based remediation; Remediation methods and aspects of their selection; Remediation without excavation; Remediation with soil excavation
  • Hydraulic protective measures; Isolation from the environment; Monitoring activities Legal framework
  • Risk Assessment and its role in remediation case studies 

Fundamental concepts relating to the adverse effects of chemical agents. Topics covered include dose-response relationships, absorption, distribution, metabolism, excretion, mechanisms of toxicity, and the effects of selected environmental toxicants on various organ systems. Characterization and assessment of risks are also covered.

Economics is the study of how individuals, governments, businesses and other organizations make choices that effect the allocation and distribution of scarce resources. This course examines how individuals trade with one another, to how prices are affected by the supply and demand of goods. Also studied are the efficiency and costs associated with producing goods and services, how labour is divided and allocated, as well as uncertainty, risk, and strategic game theory. Students will also study the overall aggregate economy. This can include a distinct geographical region, a country or even the whole world. Topics studied include government fiscal and monetary policy, unemployment rates, growth as reflected by changes in the gross domestic product, and business cycles that result in expansion, booms, recessions and depressions. This course builds students' technical competencies in life cycle assessment (LCA) and critical analysis of products' environmental impacts through an understanding of life cycle management. Course content covers the ISO life-cycle assessment framework, how to conduct technical LCA (including applying quantitative approaches using LCA software and databases, as available and appropriate), challenges of application of LCA to a range of product systems, limitations of LCA, and product life cycle management concepts for business and policy decisions. Students will use the knowledge gained to conduct their own technical LCA or to provide guidance on how to conduct a product LCA for business or policy applications such as ecodesign, benchmarking, eco-labeling and environmental product declarations.

Flow diagram of waste processing; basic regulations for thermal treatment and disposal. 2.) Combustion parameters of wastes: physical state (solid, liquid, gaseous), particle composition, density, moisture and ash content; chemical composition (C, H. N, S, Cl), calorific value. 3.) Calculation of combustion parameters: the chemical reactions of combustion, minimum oxygen and air requirement of fuels, optimal air excess necessary for complete combustion. 4.) Gaseous wastes, normal burning velocity of fuels, flame velocity, flammability and explosion limits, operating conditions for safe combustion; methods for flame stabilization. 5.) Flame and flue gas characteristics: specific volume, chemical composition, specific heat capacity; combustion temperature (theoretical and actual), dissociation and adiabatic flame temperature (definition, calculation methods); methods for increasing/reducing combustion temperature. 6.) Technical parameters of waste incineration, auto-ignition range; grid types and grid
structures, combustion chamber geometry, the construction of refractory walls (design and structure). 7.) Hazardous waste disposal (by incineration), required minimum incineration temperature, the thermal treatment of halogenated waste, present-day waste incinerators, determination of post-combustion chamber (’afterburners’). 8.) Characterization of solid combustion residues: physical-chemical properties, mineral composition, thermal behaviour, sintering and ash fusion characteristics, melting temperature. Treatment and disposal of slags and fly ash. 9.) Burners: classification, geometry, sizing, fuel injection by spray nozzles (oil burners). 10.) Air pollution control: regulatory measures and provisions for waste incineration; possible allowed emission and immission concentrations (EU target values). 11.) Gaseous pollutants: CO, radicals, sulphur oxides, NOx formation (conditions, intensity), primary reduction methods, determination of gas emission concentrations. 12.) Characterization of gaseous pollutants; options for secondary emission reduction; flue gas cleaning methods and equipment. 13.) Definition of dust (for environmental regulations), properties of particulate matter (PM),
separation and collection mechanisms, design and operation of dust collection systems (separators).

This course provides an overview of current issues, new and emerging technologies and processes, their pros and cons as well as factors influencing the decision making process. Topics covered include characteristics of organic waste, source separation and legislative and regulatory barriers and related solutions. Students will learn how to identify and evaluate organic best practices and learn about the mechanics behind business models and economics. This course discusses a circular strategy for organics and the paradox between edible food waste and hunger. Compostable and bio packaging products and related issues will also be discussed. Students in this course will gain comprehensive insight of technologies and environmental, technical, economic and legislative challenges in the organic recycling sector.

This course integrates waste principles, concepts, and technologies and demonstrates how they can be implemented in practice enabling students to be able to evaluate the economics of waste reduction, recycling and recovery. Key concepts within waste management such as the primark effect, circular versus a linear economy, and resource efficiency are addressed together with links between waste production and GDP. Students are introduced to a variety of waste treatment methodologies in keeping with the EU waste hierarchy, and have the opportunity to analyse each methodology in terms of the three pillars of sustainability.

In this course students will develop skills and practical knowledge to locate and apply various environmental laws and applicable regulations including: Environmental Protection Act, the Waste Act, The Planning Act, and other related and new legislation as it becomes law. Students will understand the role of municipalities, the provinces and federal governments as they relate to waste management legislation in Canada. Students will develop a practical understanding of environmental laws and the ability to apply the legislation while developing waste management plans and practices. The governing legislation, regulatory practices, compliance, enforcement, and auditing are major topics in this course. International waste management legislation will also be explored.

The course is designed to give a holistic introduction to the handling of wastes and byproducts: 1) Introduction to the solid waste sector: Solid waste policy, and types and amounts of wastes. 2) Solid waste treatment and management: The technical design of waste systems; source separation; waste collection and transport; landfilling; incineration; biochemical conversion methods; excursion to solid waste treatment and recycling facilities. 3) Materials recycling from waste: Background, system design, and examples (WEEE, C&D waste, plastic wastes, paper wastes). 4) Other issues: Sewage sludge, hazardous wastes.

In the Payroll Fundamentals 2 course, students learn how to calculate and report government and third-party remittances, year-end requirements and accounting for payroll at the compliance level for the organization. Students will be able to effectively communicate these organizational processes and requirements to internal and external stakeholders. This course is designed to provide the payroll student with the theory and knowledge required to:
Calculate organizational remittances to federal, provincial and third-party stakeholders
Prepare accounting documentation for payroll
Complete year-end documentation
Communicate all aspects of organizational remittances, accounting and year-end requirements to various stakeholders.

This course discusses the accounting software available for small to medium-sized organizations.  Through hands-on experience with Simply Accounting and QuickBooks, students will develop a working knowledge of computerized accounting, develop criteria to use in evaluating microcomputer accounting software, and gain an understanding of the controls necessary in managing the flow of accounting data. 

This course focuses on the choices that confront Canadian managers who wish to manage compensation strategically. These choices will be understood through the guiding principles of effective compensation systems: internal alignment, external competitiveness, employee contributions, and management of the pay system. Using the Total Compensation Model, an integrated decision-making framework, this course is designed to provide students with an understanding of the “art and science” of creating strategic compensation and rewards systems with due regard to the legal context. Discussion and applications of recent theory, research, and practice will outline the way in which managers decide what to pay each employee.

Cost Accounting expands on the introductory cost concepts studied in the Managerial Accounting course. It introduces additional concepts related to cost accumulation, product costing, cost allocation and variance analysis including the limitations of such systems. The course emphasizes the preparation and use of relevant information for planning, control and decision making as well as financial reporting.

Learn about the payroll compliance responsibilities that affect organizations. Also develop knowledge to comprehend payroll legislation, and to effectively communicate these to all stakeholders. This course provides students with the payroll-related legislation affecting organizations as well as the tools to find information and apply that information to different scenarios in relation to individual pay.

This course explores the use of accounting information, especially cost analysis, by management in the planning and controlling of organizations. Topics include budgeting, cost systems, reports and information. You must take Introductory Accounting before Managerial Accounting. This course is focused on providing managers of all types of organizations with the information they need to conduct their affairs; should develop the techniques for providing information for planning, directing operations and solving problems. It is a major information source for managers, but it does not presume to be the only information for aiding managerial tasks.

Building on Intermediate Financial Accounting 1, students learn to prepare the current liabilities, long-term liabilities, and shareholders' equity sections of the statement of financial position and the cash flow statement. Topics include current liabilities and contingencies; long-term financial liabilities; shareholders' equity; complex financial instruments and earnings per share; income taxes; pension and other employee future benefits; leases; accounting changes and error analysis; the cash flow statement; and other measurement and disclosure issues.

This course is part of the curriculum for the full-time Accounting diploma program. The course examines advanced financial accounting topics related to the Balance sheet, Income Statement and the Statement of Cash Flows. There is a discussion of the conceptual framework, generally accepted accounting principles, the accounting process and alternate revenue recognition methods. Balance sheet topics include cash, receivables and inventories. The course examines the uses of earnings per share and disclosure notes to facilitate comparisons between companies and the role of accounting standards in improving the quality of earnings information available to financial statement users. Instructional strategies include lectures, class discussion and problem solving and research. Assessment methods include assignments, quizzes and tests with a focus on theory and application. Instructional strategies include lectures, class discussion and problem solving.

Students examine how the economy behaves at the aggregate level and how national income is measured and determined. Topics include an overview of macroeconomics; measuring gross domestic product, inflation and unemployment; demand including the multiplier process; supply, business cycles, long-term growth; money, banking and monetary policy; inflation; interest rates; stagflation; deficits and fiscal policy; exchange rates and balance of payments; exchange rate policy; purchasing power and interest rate parity.

This course is for the financial manager, designed to develop a student's ability to apply a variety of financial calculations to a range of business problems, including capital budgeting decisions, management of funds, security analysis and the financial implications of various kinds of investment, financing and dividend decisions.

In the Payroll Fundamentals 1 course, students learn how to apply payroll legislation and calculate individual pay. This includes all components of individual pay from remuneration, through deductions, to net pay for both regular and non-regular situations. Students will have the content and skills to effectively communicate all aspects of the individual pay calculation process to external and internal stakeholders. This course is designed to provide the payroll student with the theory and knowledge required to:
Calculate regular individual net pay
Calculate non-regular individual pay
Calculate termination payments
Complete a Record of Employment
Communicate all aspects of individual pay requirements to stakeholders.

Students are introduced to the management of an organization's workforce through the design and implementation of effective human resources policies and procedures. Current Canadian issues and practices are examined. Topics include the need for human resources management and its growing professionalism; human resource planning including job design and analysis; recruitment and selection; compensation; employee development; workplace health and safety; and employee relations.

The goal of this course is to equip students with the essential tools to make solid financial decisions in business. Competition, whether in the marketplace, on the athletic field, or in the classroom typically drives the participants to higher levels of performance than they would otherwise achieve. As such, this finance course is an intellectual competition between students. All grades are determined competitively, so it is essential that all students understand the rules of the game. This syllabus makes explicit all of the policies of this course and it is your responsibility to be completely familiar with all of them. The policies of this course are designed with one paramount goal in mind—to maintain an absolutely fair competitive environment in which you can achieve the highest possible performance. All rules contained herein will be applied to all students equally and without exception. 

Students examine a basic framework for understanding the role and functions of management and an explanation for the principles, concepts and techniques that can be used in carrying out these functions. Topics include planning, organizing, staffing, leading and controlling, as well as decision-making and managing change.

This course discusses the terminology, concepts, theory, methodology and limitations of current micro-economic analysis. The course provides students with a theoretical structure to analyze and understand economics as it relates to individuals and businesses. In addition, it seeks to provide students with an understanding of how political, social and market forces determine and affect the Canadian economy. This introductory course explores the principles of production and consumption – and the exchange of goods and services – in a market economy. In particular, it compliments courses in the Business Administration program by highlighting the various market mechanisms that influence managerial decision-making.

This introductory course in business communication, is designed to prepare students for the types of business formats and writing that they will encounter in the world of work. Students learn and practice formal and informal business communications formats including letters, memos and business presentations and apply these formats to a variety of purposes and audiences. Students will learn to solve communication situations by analyzing their intended audience, detemining their purpose and, selecting and applying appropriate business communication strategies. Students will learn to develop attitudes, practice skills and gain knowledge necessary for success both in their college studies and in their chosen career.

This course introduces the student to the legal and ethical framework of business. Contracts, negotiable instruments, the law of sales, torts, crimes, constitutional law,  and the court systems are examined. This course covers the legal framework within which business takes place. The student learns how to avoid legal problems. Major topics include: the Canadian legal system, torts, contract law, the Sale of Goods Act, consumer protection, and employment law. Upon completion the student should be able to identify legal and ethical issues that arise in business decisions and the laws that apply to them.


This course consists of an introduction to business statistics including methods of describing, summarizing, graphically presenting, measuring and analyzing statistical data, probability distributions, variance applications, sampling distributions and control charts. The course emphasizes how to apply various statistical techniques in the support of managerial decisions in the various functional areas of business. Students will be required to use the recommended calculator to present and analyze statistical data. 

Organizational Behaviour is an introductory course which teaches social science theory as applied to the business world. It provides rich insights about working people in all kinds of organizations and also suggests how people may be motivated to work together more productively.

After completing this course, you will be able to analyze and prepare a set of basic financial statements. You will begin by examining the accounting cycle of a corporation in the service sector, learning how financial transactions are processed through the accounting information system each accounting period. You will then examine accounting for merchandise operations as well as inventory and cost of sales. Special issues regarding balance sheet components are reviewed in
detail, including: internal control and cash
 accounts receivable
 property, plant and equipment assets
 short-and long-term liabilities.
Additional financial accounting issues related to the corporate form of organization are examined later in the course, followed by an introduction to the statement of cash flows. Generally accepted accounting principles and ethics are examined throughout the course as they relate to each area. You will learn to apply basic tools for analyzing financial statements. Finally, you will be introduced to basic accounting issues related to the sole proprietorship and partnership
forms of business organization.
 

This course examines the legal relationship between landlords and tenants, the legislation that governs rental housing and the rights, procedures, documents and remedies of the parties involved in a tribunal application proceeding under the Residential Tenancies Act. Students enrolled in this course will study the rules and procedures governing the Landlord and Tenant Board. The course will prepare students for careers as agents representing landlords or tenants in the rental housing field, related careers in support roles within the Board, as well as professionals in the property management business.

Investigate the world of business law, beginning with an introduction to the Canadian legal system and the administration of justice. Learn about everything from torts to title of goods, and bankruptcy to basis for liability. Review the requirements for a valid contract, factors that may render a contract invalid or unenforceable, and ways in which a contract may legally be discharged.

This course focuses on the refinement of reading and writing skills. The course emphasizes clear, correct writing based on the process of composing, revising, and editing. It will include a review of sentence structure, grammar, diction, and punctuation. All essays written in the course will be in response to assigned readings. The student will recognize and use a variety of structural and stylistic techniques, analyze audience, purpose, and tone, and develop critical reading and thinking skills. 

In this practical course, students will learn to transcribe legal documents from dictated communications.  To develop efficiency and accuracy, Listening skills and motor skills for the operation of keyboard and footpedals will be emphasized.

An introduction to Domestic/Family law, including Separation, Divorce, custody of children and division of marital property. Students will learn to prepare divorce materials under each of the three grounds for divorce, and in both contested and uncontested actions.

Students will be provided with detailed information about Wills, and the three types of Estates that can be created when someone dies. Examples of each are then included in the materials, as well as how to wind-up an Estate when all the debts have been paid and all the assets distributed.

This course is designed to give students an understanding of Canadian criminal law. The course will begin with a review of the sources of criminal law and how criminal law operates within the structure of the justice system. Students will be introduced to the role of criminal law in society through a discussion of the Charter of Rights and Freedoms and recent cases. This will be followed by a thorough examination of the principles of substantive Canadian criminal law. The substantive criminal law will be explained and examined by the use of the case method. General principles of law will be discussed in the context of specific cases decided by the courts. Students will be encouraged to consider the law critically, from both an academic and societal perspective.

This is an advanced course that builds upon the skills and techniques acquired in Document Production I. Using word processing and desktop publishing software, students will produce a variety of high-quality business documents. Students will demonstrate proper touch keyboarding techniques and use current timed writing standards to key a projected speed of 40 words per minute. In this course, students will continue to apply the features of word processing using Microsoft Word to create more complex, error-free business documents. Students preparing for successful business careers need to acquire the necessary word processing skills essential to obtaining employment in an office setting. Word Processing 220 is designed for students who must master the advanced functions of Microsoft Word in order to format and produce mailable business documents.

Students will be provided with the basic theory and practical considerations regarding Civil Litigation. They will prepare documents required to commence and serve a Small Claims, commence an Action, and make a motion for Default Judgment. Students will learn the fundamentals of the Appeal system, including decisions made with The Court of Queen’s Bench and The Court of Appeal. Jurisdictions and decisions of The Federal Court of Canada and The Supreme Court of Canada will also be covered.

This subject is designed to introduce students to the automated law office so that they may develop an understanding of the various duties and responsibilities required by this environment. Students will be introduced to a number of issues related to the organization and operation of a law office, including ethical and professional standards. The focus of this subject is designed to develop the legal document production process through the use of word processing skills. Students will produce a variety of legal correspondence and documents.

This course focuses on ethical issues faced by individuals as citizens and as professionals. This course will help students clarify a value system and establish a framework for ethical decision-making and conduct. It is essential in a legal environment to understand and meet legal, ethical and professional obligations and expectations. An emphasis of this course is to examine a Code of Conduct for Court Support Staff.

This course examines leadership within a personal and professional context. Students explore leadership qualities and skills and the role leadership plays both locally and globally. Personal and interpersonal effectiveness skills that contribute to contemporary leadership and collaboration are clarified and applied in diverse settings.

Students of this course will discuss and analyze given as well as chosen factual scenarios and legal problems/issues in order to conduct basic legal research, making use of both primary and secondary legal resources.

Study the practical side of bookkeeping and accounting, and learn to identify basic internal control procedures. Become familiar with the recording process, ledgers and trial balance, financial statements and closing entries, cash and how to control it, accounts receivable, inventory and salaries.

Students will develop their understanding of the theory and practice of urban and rural, residential and commercial, real property, including sales and purchases; mortgages and other security; taxes, caveats, and other encumbrances; and leases and other dispositions. Students will learn to manage real estate files and handle trust funds.

This course is an introduction to law in Canada; providing an overview of the legal system spanning from Confederation to present. Students will discuss the Constitution, the Canadian Charter of Rights and Freedoms, and present legislation impacting Canada. Students will examine the branches of government, civil liberties, the criminal justice courts, ethics, and access to justice in Canada. This course is will provide students with the foundation knowledge to be built on in their core program courses.

This course will assist the student to become more familiar with daily procedures common to most modern businesses and more specifically to the legal office.  the student will study basic office functions and general business practices, together with routine law office and management.  A core component of the Legal Administrative Assistant program, this course stresses valuable fundamental skills such as organization, telephone techniques, dealing with clients and making appointments, scheduling meetings, handling mail and other information transfers, managing accounts and billing clients, preparing standard legal documents and correspondence.

This is an introductory course which provides students in the program with training in Microsoft Word and Excel functions and the application of those skills in the production of legal correspondence and legal documents in a computerized law office environment. Reinforcement of keyboarding skills will also be emphasized. Students will receive hands-on training in preparing specific legal correspondence and documents on computers in a networked computer environment. The course emphasizes the accuracy and formatting required for the proper completion of legal documents and the preparation of simple spreadsheets.

This “hands-on” course will improve the learning, studying, researching, writing, and listening skills of the
student and allow then to become familiar with the various forms of communication required of legal
administrative assistants. The students will become familiar with legal terminology and legal
documentation and develop the ability to synthesize their skills and knowledge in order to accurately
transcribe legal correspondence and documentation.

This course promotes effective communication skills essential for academic and professional success. Visual analysis and presentation strategies are employed to emphasize the importance of adapting communication to the intended audience. Students compose clear and concise messages through researching, writing and presenting to ensure effective communication. Students are expected to work both independently and collaboratively to achieve the course outcomes.

Designed to study the record keeping practices in the hospital and physician's office. Emphasis is placed on hospital and medical staff organization, patient record content, procedures in filing, numbering and retention of patient records, qualitative analysis, release of information, forms control and design, indexes and registers, reimbursements, regulatory and accrediting agencies, and alternate health care delivery systems.

This course will focus on coding with the International Statistical Classification of Diseases and Related Health Problems, 10th revision, Canada/Canadian Classification of Health Interventions (ICD-10-CA/CCI). You will study body systems including: skin, musculoskeletal, cardiovascular, blood and respiratory. You will examine orthopaedic trauma cases. You will also learn how to abstract acute care data. You will also study body systems including: digestive, hepatobiliary, urinary, reproductive, nervous, special senses and endocrine systems. You will examine nutritional, metabolic, mental and behavioural disorder cases. You will also learn how to abstract ambulatory care data. Furthermore, you explore study human immunodeficiency virus (HIV), infections, sepsis, viral hepatitis, pregnancy/childbirth and newborn coding cases. You will also study complex coding cases. Your studies will include a review of coding practices and guidelines, data quality issues, report writing and data presentation.

At the completion of this program, learners will be able to: Apply coding and classification rules, principles, and standards with confidence - Display a high level of accuracy, completeness, and efficiency in coding charts of varying degrees of complexity and type - Apply a systematic process to problem solving any case - Assign ICD-10-CA and CCI codes for any codes, for any case and explain/justify code selection confidently - Explain how and why they arrived at codes - Identify key information sources and pertinent facts needed for decision-making - Apply and explain all relevant coding rules and principles - Access appropriate resources and support - Use common and helpful tips and tricks to enhance accuracy and efficiency - Use appropriate and consistent methods of troubleshooting.

The purpose of this class is to develop an understanding of health law and health care ethics and of the relationship between law and ethics. Topics covered will be established in consultation with the class and may include such topics as reproduction, novel technologies, pluralism and multiculturalism in health care, and death and dying. Each issue will be examined to determine what the law is and what the law ought to be. 

Students customize, utilize and maintain a medical software system for a family practice and a variety of different medical specialties. Emphasis is placed on the rules and regulations pertaining to producing accurate billing records as outlined by the Ontario Ministry of Health. Students maintain a medical billing and scheduling system to provide support to members of a health care team. In addition, students perform e-scheduling and generate medical office financial reports. Through interactive lectures, and extensive application practice, students prepare health claims for the Ontario Health Insurance Plan (OHIP), Reciprocal Medical Billings (RMB), Workplace Safety and Insurance Board (WSIB), and private/third party practice.

This course enhances the learning achieved in previous courses for medical transcription that students need to enter the field with confidence. Students experience a practical and effective approach, with follow-up questions in each chapter to promote class discussion and exercises designed to reinforce concepts and procedures. Students gain a conceptual and practical understanding of general medical terms and various medical specialties in a way that is easy to remember. Detailed transcription tips throughout the course offers useful information and hints, and there is a CD-ROM that includes 10 hours of actual dictation, sample reports, and other data needed to prepare the documents discussed in the text.

This course is designed to provide the Medical Office Administration with the skills to perform basic clinical procedures, including the use and management of medical equipment and the knowledge required to maintain infection control. When you take this course, you will assist a physician with specific examinations and procedures and will perform basic diagnostic tests.

This course has been designed for medical office professionals to concentrate on the pronunciation and verbalization of medical terminology that was learned in the first level of Medical Terminology. Students will listen to audio files to learn the pronunciation of medical terms involving all body systems. Assessment of the student's ability to pronounce medical terms will be done through audio files recorded by the student and submitted for evaluation. Required: speakers, microphone.

Administrative assistants are asked to contribute to the accounting process in small offices. Students develop an awareness of the underlying theory and principles of accounting. They acquire skill in analyzing, journalizing, and posting financial transactions and in summarizing these transactions in financial statements. Students also attain proficiency in the control of cash, banking, payroll and reporting procedures. These skills are developed through a series of activities and practical tests using a variety of tools including online tutorials and business software.

​This course introduces you to the words and phrases of medical practice with the assistance of a software program. Medical terms that you previously studied will relate to those heard with the software. Through this course, you will develop entry-level transcription skills for transcribing dictated materials in an accurate and complete manner, following the proper documenting requirements used in areas of the medical field. This course is also designed for medical office personnel wishing to upgrade their medical transcription skills.

This course combines anatomy and physiology with medical terminology. You will learn about the digestive, urinary, reproductive, nervous, cardiovascular, and respiratory systems. For each system, we will discuss the organs, the functions of each component, common disease processes and symptoms, and anatomical terminology. You will learn common prefixes, suffixes, and terminology related to disease processes of specific body systems. Anatomy and Terminology 1 will cover approximately 50% of the body systems and Anatomy and Terminology 2 will cover the other 50%.

The knowledge gained in this course provides students with a solid foundation for future learning in other studies, and in business. Students learn a variety of tasks in Windows file management, and learn tasks and produce assignments in Microsoft Office for PC. Web based software running computer based simulations and assessments are used to support and enrich the learning experience. It is strongly recommended that students use a PC. Mac students may be required to install and learn additional software to successfully complete the course.

Communication skills are essential to all aspects of life but this course will specifically address business communications. With the various technology tools available and communication mechanisms today it is important to know what is available and what mechanism should be used to communicate which message. Managing the various communication channels today requires time management and effective informal and formal communication skills. This course will cover the communication styles, mechanisms, presentation skills as well as facilitating meetings, social marketing and ways to improve all communications.

​This course teaches you how to create professional medical documents. There is an emphasis on letter formatting, speed, accuracy drills, and five-minute timings. You will be introduced to ergonomics, transcribing rules, and medical abbreviations in preparation for medical transcription.

In this course, you will be presented with the clinical procedures and tests commonly performed in medical settings. You will be taught relevant theory about clinical procedures. You will develop a beginning competency in selected clinical skills. You will gain knowledge of the basic instruments, equipment, and supplies used in medical settings. This course will help you develop the skills to assist physicians, and prepare patients for tests and examinations. You will practice setting up an examination room with the appropriate equipment and supplies for examinations. You will learn the correct procedure for sterilization techniques and properly disposing of bio-hazardous materials.

In this course, you will be presented with the clinical procedures and tests commonly performed in medical settings. You will be taught relevant theory about clinical procedures. You will develop a beginning competency in selected clinical skills. You will gain knowledge of the basic instruments, equipment, and supplies used in medical settings. This course will help you develop the skills to assist physicians, and prepare patients for tests and examinations. You will practice setting up an examination room with the appropriate equipment and supplies for examinations. You will learn the correct procedure for sterilization techniques and properly disposing of bio-hazardous materials.

Designed to familiarize the cardiology technology student with Greek and Latin roots, prefixes and suffixes commonly used in that discipline. Supported by a text workbook, user guide, CD-ROM and online courseware which promote a highly visual approach to demonstrating the terms. Also provides a built-in audio pronunciation guide. Challenge course available.

Students are provided with the basics of financial accounting whether they are interested in becoming a practitioner or are looking to broaden their knowledge of how to properly interpret financial information. Emphasis is on what accounting information is, understanding the accounting cycle, recording transactions, and the preparation and analysis of financial statements. 

Medical office procedures will cover administrative and clerical functions including patient reception, scheduling appointments appropriate to patient needs, telephone procedures, medical records management and charting of progress notes, verbal and non verbal communications with patients, computerization and the medical office, financial records, personal conduct, medical ethics and law. The Canada Health Act will be introduced as well as OHIP and the principles of OHIP medical billing.

With many physicians converting their practices over to electronic medical records, the Electronic Medical Records (EMRs) Management course enables the student to explore all aspects of EMR software using Wolf Medical Systems. The student will implement, use and become familiar with EMRs. Through lectures, exercises and hands-on practical experience, both from an administrative and clinical perspective, the student will navigate EMRs and manage the input and retrieval of electronic data. This course is a required component of the MOA program, however it may be taken on its own by former MOA graduates and other interested healthcare workers

Explore different aspects of medical billing procedures within a general practice and a variety of different specialty areas of medicine. Train to complete claims for the Provincial Health Insurance Plan, Work Place Safety Insurance Board (WSIB) and Private Billing Procedures on the most current medical billing software. A strong emphasis is placed on Ministry of Health rules and regulations.

Understanding accident theory and the incident investigation process are essential in determining why workplace incidents occur and how to prevent re-occurrences. By providing categories of causes, accident theory helps explain how accidents are caused. Incident investigation answers the: who, what, why, when, where and how so that re-occurrences can be prevented. Through examples and case studies, gain an overview of the most important theories, their strengths and weaknesses, and how to select the best model and best methods for each investigation.

This course requires learners to demonstrate specific research and writing skills in synthesizing prior learning from the Diploma program courses, as well as other information they may choose to incorporate in their work. The course enables learners to produce a practical, relevant program for application in their own unique working environment, or to contribute, through research or development, a new product or service to the field. Whether in a private practice, a staff position, management, or self-employment role, the Guided Practicum is adaptable to the learner’s particular circumstances and needs.

Environmental stressors such as outdoor air pollution, heat waves and infectious agents contribute significantly to the global burden of disease. For many stressors such as electromagnetic fields considerable uncertainty regarding health effects remains. Environmental epidemiology has made major contributions to assessing the magnitude of health risks of various environmental stressors.
This course will teach you about the principles and important issues of environmental epidemiology. The main methodological topics include time series studies, spatial epidemiology (including ecological studies), exposure assessment (use of GIS, Exposome), measurement error (impact and correction methods) and advanced data analyses (shape of concentration response functions, case-cross-over and panel studies). Additionally, the course provides state-of the art overviews of health effects of selected topics like climate change, outdoor air pollution and electromagnetic fields.

Training and development is based on the premise that people are the most valuable asset of an organization. One of the mandates of the human resources department is to develop and administer policies, practices, and procedures to provide for the effective training and development of employees. This ensures the organization achieves its goals and objectives, and employees fulfill their career potential. This course provides participants with an understanding of the skills required to assess employee training needs, design and administer employee training and development programs, and evaluate both the efficiency and effectiveness of such programs.

Disability management is most effective when integrated and embedded into the strategies and culture of an organization. This course builds on the materials addressed and covers topics such as OH&S professionals – their roles and contributions to disability management, an overview of ergonomics, stakeholder education and training in disability management (2 sessions), joint labour-management support and involvement in an integrated disability management program, advanced program evaluation, legal aspects (an advanced perspective) of disability management, and effective workplace attendance support and assistance programs.

This course guides participants through the process of designing an ergonomics program. We will examine strategies designed to increase participation from employees, supervisors, union, management, etc. in best-practice ergonomics to reduce the frequency and severity of workplace injury. Participants will learn strategies for integrating ergonomics into their work systems (i.e. occupational health and safety, purchasing, human resources, etc.) in addition to exploring and understanding the use of cost-benefit strategies to successfully justify investments in ergonomics interventions. Finally, we will discuss proven mechanisms to ensure the long-term sustainability and success of these efforts.

Introduction to Environmental Monitoring examines the roles and responsibilities of environmental monitors. As an introductory course to the Environmental Monitoring Online Certificate, the course helps students visualize the importance of environmental monitoring and subsequently related career opportunities. he Introduction to Environmental Management provides students with key knowledge pertaining to environmental documentation and project structure. Students learn about the characteristics of an Environmental Management Plan (EMP), Construction Environmental Management Program (CEMP), and EMP Component Plan, and how these systems differ.

This section provides an overview of mechanisms for risk-based decision-making and to demonstrate its application in the fields of Health, Safety, and Environment. Organizational risk management is discussed from a Management Systems perspective. Loss management concepts are introduced as one component of risk management. Conventional approaches are discussed for identifying hazards, investigating incidents, and formulating programs for minimizing loss in the workplace. Finally, theory is combined with case studies to provide actual examples of how risk and loss management can be applied toward the ultimate goal of a safer work environment.

Industrial Hygiene, sometimes referred to as Occupational Hygiene, is the science dedicated to the prevention of occupational illness or disease. This course builds on the HLTH 188-  Fundamentals of Industrial Hygiene 1. This course will prepare you to anticipate, recognize, evaluate and control noise, thermal, ergonomic and respiratory hazards. A research paper will allow you to expand your knowledge on equipment used in the field.

Your studies will focus on both internal and external audit processes from initial planning through to completion. The course will include an overview of why auditing is needed. Specific topics covered include audit elements, steps for planning and conducting the audit, as well as reporting and follow up on corrective actions. A variety of audit strategies will be used throughout the course to enhance your learning.

Your studies will focus on potential workplace emergencies. You will examine the role of stakeholders, legislation, standards and best practices used to develop Emergency Management plans. You will discuss the importance of a proactive approach to Emergency Management and how to address communication and post incident recovery.

This course focuses on several aspects related to producing a quality food product. Students will become familiar with safe food handling procedures and product flow, Hazard Analysis of Critical Control Point (HACCP), equipment and sanitization procedures, and the importance of governmental rules and regulations as they pertain to food safety. Students will also learn and apply principles of food safety management and the systems involved. The course is organized in five modules: food safety, plant hygiene, principles of Hazard Analysis Critical Control Point (HACCP), HACCP based food safety programs in Canada, and ISO Food Safety Management Systems.

As a health and safety practitioner your practice is governed by an array of Federal and Provincial legislation and policy. This course, which is based on current legislation, will guide students through the key elements of the regulatory environment governing workplace safety including: the framework of occupational health and safety, organizational obligations, jurisdictional considerations, and an overview of ethical and legal responsibilities as a safety professional.

Psychological health and safety (PH&S) is becoming an integral part of Canadian workplaces as employers begin to recognize its financial, legal, and social benefits. This seminar will provide an understanding of the conceptual framework, the business case, resources, strategic approaches and practical tools available. Managers, HR, and OHS professionals will learn to assess, design and implement effective PH&S strategies. Topics may include psychosocial factors, stress, mental illness, harassment, and bullying in the workplace.


This course provides students with the knowledge and skills to communicate professionally on many levels including writing; speaking; conducting meetings; giving presentations and interpersonal dialogues; and using electronic media. During this course, you will learn how to plan, write and review a variety of business communications vehicles from presentations to letters to informational reports and business proposals. Using a combination of teaching methods – online lectures, large and small group discussion, writing and editing projects and student-prepared critiques of other students’ work, this course will help you develop critical thinking and analysis, research, writing, editing and presentation and feedback skills. Special emphasis will be placed on developing appropriate business language skills (spelling, grammar, punctuation, voice and tone).
Any business person planning to grow in his or her career, who wants to be perceived as a credible and effective communicator, should take this course.

 Your studies will focus on applying current concepts, principles, and practices involved in the evaluation, control, prevention, reduction, and elimination of fire hazards resulting in the protection of workers and workplaces. Specific topics include the chemistry of fire, causes of fire, fire detection and suppression systems, legislated codes and regulations, emergency response plans, and stakeholder responsibilities.

 You will be introduced to the basic principles of industrial hygiene, sometimes referred to as occupational hygiene. This course will prepare you to anticipate, recognize, evaluate, and control workplace hazards. Specific topics include occupational contamination, chemical, biological, and radiation hazards as well as occupational disease and injuries.

Your studies will focus on how to best assist employers and their workers through organizational behaviour challenges in the realm of occupational health and safety. You will also focus on improving your personal leadership qualities to assist you in recognizing how principles of organizational behavior can be used to capitalize on the strengths and weaknesses in any occupational health and safety management system.

You will be introduced to disability management as a key essential component of an occupational health and safety program. Disability management starts at the time of illness or injury and continues until the individual has recovered and returned to work. In this course, you will acquire knowledge and skill to develop and implement a disability management program including Workers' Compensation Board (WCB) claims information and return to work plans.

You will learn to develop an organizational occupational health and safety program. Opportunity to practice evaluating, revising, and implementing guidelines and programs, will enhance your ability to determine prevention strategies and corrective action plans. Your studies will focus on safety systems and their relationship to contractors.  Most organizations require contractor services at some point in time, and you will explore how to manage these contractors and subcontractors within your safety management system.  Specific topics covered include legislated roles and responsibilities of employers, contractors and supervisors; requirements for a safety management system; and WCB's relationship with contractors.

This course focuses  on the principles of ergonomics to examine the ergonomic factors that impact the human body. You will investigate the relationship between the human body and machines and review basic computer and industrial settings. You will further explore ergonomic programming, training, and communication strategies to complete basic ergonomic assessments in your workplace.

This course introduces students to the foundation of data analysis in the digital marketing field. Students will learn to measure what matters, see beyond the numbers, and translate data into information, in order to drive informed and strategic decisions. In addition, students will use the Mimic Simulator to run simulated digital marketing campaigns and examine the analytics produced through each round of the campaign.

This course requires learners to demonstrate specific research and writing skills in synthesizing prior learning from the Diploma program courses, as well as other information they may choose to incorporate in their work. The course enables learners to produce a practical, relevant program for application in their own unique working environment, or to contribute, through research or development, a new product or service to the field. Whether in a private practice, a staff position, management, or self-employment role, the Guided Practicum is adaptable to the learner’s particular circumstances and needs.

Students explore the creation of digital publications in multiple formats, building on prior layout, design and software knowledge. Students embed graphics, audio, video and animation into digital publications. Current trends and directions in the industry are also explored. As a prerequisite for this class, you must have had passed  Digital Media Production.  This course is designed around advanced skills and techniques.  This course will build on your photography, editing, and storytelling.  We will be viewing and discussing a great deal of media ranging from all sorts of styles and genres. We will be exposed to many different pieces of media.  We will mainly work in groups in this class and also view and discuss other students work respectively. Aside from technical skills, you will be challenged to empower yourself with even greater skills including team building, organization, planning, creativity, stepping outside your comfort level and executing deadlines.

Participants will outline and describe what relevant life and work experiences they brought into the program. They will then reflect upon the themes and concepts, key insights and points of learning from each course and how they understand  the integration of these insights in terms of their own work. The participants will develop and deepen the reflection of their personal experiences in the program and the implications for their practice. Last, the participants will design, deliver, digitally record and self-assess a 45-90 minute lesson which will be delivered in a real setting. This is a self-paced course in which participants work on their own, in consultation with their Advisor, to complete the course requirements.

Once your firm's strategic objectives have been identified, the target market selected, and the desired positioning for the company, product or brand has been determined, how do you best implement the chosen strategy? This intensive course provides you with practical experience applying the fundamentals of project management from a marketing frame of reference. At the conclusion of the course, you will be able to create a project life cycle, statement of work, work breakdown structure, schedule, budget and a risk management plan. You will apply project management fundamentals and work in groups to develop a project plan for a real marketing project.

User Experience (UX) encompasses a wide range of activities including User Interface (UI) design, Information Architecture (IA) and field research. Usability design and testing, tight integration and collaboration with software development processes are included in UX. This hands-on course is an introduction to UX/UI for those who are creating user interfaces for web sites, mobile applications, and information systems, as well as those who want a better understanding of the role of UX/UI. Students will follow an iterative and agile approach focusing on User-Centered Design (UCD) as the motivator for product direction. Skills learned in this course will apply to web and mobile applications as well as IT systems interface development. Participants will be expected to work within interdisciplinary teams, with emphasis on collaboration, brainstorming, and continued evolution of an interface concept based on UCD. Upon completion, successful students will be able to incorporate user-centered iterative design principles and processes into a wide variety of IT projects. 

The traditional view of branding is going through significant transitions due to an array of influences including new technologies, Big Data and rapidly changing global demographics. This course takes a detailed look at the fundamentals of digital branding. The course is designed to help professionals gain a better appreciation for and a deeper understanding of best practices and developing trends in digital branding. It is also designed for consultants covering the marketing industry who are seeking insight into how to build a brand online - including multichannel marketing, social media, search, mobile, online advertising, email, and marketing automation. The course will present a combination of focused case studies, interactive exercises and a final project to foster new insights and strategies. Key topics include: (1) Best practices and trends in digital branding. (2) The user’s digital journey. (3)Customer relationship management (CRM) and marketing automation. (4) The role of analytics and the importance of core reports in establishing brand strategy.

In this course, you will look out how planning a strategy for design work helps build a strong and effective ad. You will learn the stages of design production, copy-writing and how to design for print, out of home and interactive ads. While using Adobe In-Design, an industry-standard software, you will develop your own marketing materials and start building a portfolio. The course is ideal for aspiring graphic designers and 'ad creatives' as well as marketers who want to better manage their creative resources.

The Search Engine Marketing course will teach students about the web structures that affect search engine ranking and the basics of search engine optimization. The course covers the basic concepts of On Page and Off Page optimization techniques, synthesizing online community engagement strategies, the fundamentals of web analytics, keyword and content optimization,  and setting up a SEM-PPC advertising campaign. Students apply these tools, techniques, strategies and best practices to drive more traffic to their websites, improve awareness of optimize their web presence for search engines, and increase sales revenue understand how search engine strategy integrates with other digital marketing practices. Through practical hands-on activities, students apply SEO techniques and view examples of search optimization in practice on the web. Students will additionally develop effective communication skills for use within the industry and with third party vendors concerning the use and impact of search engine optimization on marketing strategy.

In a world where customers are ever more connected and their journey to purchase is becoming ever more fluid and complex, companies are presented with greater data sources giving them the ability to make decisions in real-time. This course will build on the principles of segmentation, teaching students to identify customer segments using rich digital data while identifying the various stages of the consumers’ journey to purchase, in pursuit of growth.

The Social Media Marketing Strategies course will teach learners how to design a social media marketing strategy by using online resources and social media formats (e.g. email, blogging, etc.).  Students learn strategies, methods, and techniques to effectively use Social Media Marketing Strategies as part of Digital Marketing Management (DMM) objectives. Students review current social media platforms and gain an understanding of the advantages and disadvantages these marketing touch points have on DMM. Social Media content marketing as well as branding strategy and appropriate tactics and tool sets will be developed and applied. Techniques and strategies for effective Social Media advertising will be developed. As part of DMM strategy, a return on investment (ROI) toolset will be provided to show the effectiveness of Social Media Marketing Strategies. 

Learn the fundamental principles and techniques to design and develop effective Web sites. As the foundation for several advanced web courses in BCIT Computing, this hands-on course provides an introduction to basic and advanced web technologies, including HTML5 and CSS3. Students are shown how to hand code web pages according to W3C standards using HTML, style text and content with CSS, and manage files and Web sites using FTP software. Labs and exercises include an introduction to JavaScript and PHP for adding dynamic features with client side and server side scripting and other advanced web technologies courses. In addition, the course will provide an introduction to web interface design concepts, information architecture, and basic interactivity using web forms. Students will have an opportunity to explore social media and web analytics as they relate to web design and development. COMP 1850 is required for Web Development Fundamentals, Applied Web Development Associate Certificate as well as the Computer Systems Certificate. By the end of this course successful students will be able to design and build basic web sites and move on to COMP 1950 Web Development and Design 2 as well as COMP 2015 Introduction to JavaScript and jQuery. 

An introduction to the fundamental concepts, concerns, genres, and technologies of digital media. Students produce introductory digital projects (Web, photography, video, and audio) exploring contemporary concerns and genres in the new media field. Students from other fields are invited to explore interdisciplinary applications of Digital Media. Students explore the business of Programmatic Advertising to develop the fundamental knowledge and skill needed for the effective buying and selling of advertising media placements in real time. This interactive course uses real life case studies and, hands-on learning and assignments to provide students with experience in using programmatic technology, methods and techniques to optimize a media campaign.

This hands-on course combines concepts and practice as students work through all stages of designing and writing a quality Help system, including analyzing user needs, designing information and visual schemas, writing, indexing, and testing. Students will have the opportunity to learn about industry-standard authoring tools and publishing formats, and discuss the future trend of online Help. NOTE: Students do not need to submit transcripts for entrance to this course. BUT, in the case of formal or informal grade appeals or reviews they will be asked to show proof of their English requirements.

This course introduces the student to the transformation impacting the practice of marketing due to evolutions in technology, data analytics and content. Students will examine how the new and emerging digital platforms are converging to deepen the organizations' engagement with their customers and assist them on the road to success.

This course focuses on the use of online advertising as a key digital marketing tool across the plethora of mobile and desktop web browsing environments, the emerging practice of programmatic bid for inventory with the objective of building effective communication programs. Students will be introduced to the most common industry tools, including achieving certificates by industry groups like Facebook and Google. The course will also equip the students to navigate the challenges faced by the industry like click fraud, viewability and Ad Blockers (to name a few).

This course is an introduction to the fundamentals of marketing. In addition to the “four Ps” of marketing—product, price, place, and promotion—students will be introduced to how marketers create customer-driven marketing strategies based on their research and understanding of the marketing environment and customers. Students will develop a marketing plan and integrated marketing communications (IMC) plan based on a case study, which will be assessed on students’ application of marketing terminology and processes and in the professionalism of their work. Additionally, students will complete assignments, quizzes, and exams.

Students will learn not only about the laws and regulations that apply to the Internet and information technology, but also how to engage intellectual property rights, law and regulation to protect intellectual effort. Topics include privacy, private data collection, property (IP/DRM), security, gambling, ethics, the internet of things/everything (IoT), data, patents, trademarks, domain names, copyright, linking, meta-tags, online contracts, online advertising and marketing. Students receive an overview of law in the modern marketplace, which we practice applying online in a series of non-cumulative exercises, a role play exercise and in discussions.

Web analytics has become a vital practice in today’s marketing world and an important knowledge base that every marketer should be skilled at. Students will learn to apply the principles of Web analytics to extract insights from large troves of data, derive insights to achieve business success. This course will cover the key pillars of web analytics, namely: web and mobile data analysis, social media analytics, and omni-channel analytics.

 This course focuses on the use of performance driven digital channels to generate real-time business results. Students will learn how to employ search engine optimization techniques, bid on and place ads within search results and build effective email marketing campaigns and affiliate marketing programs. Students will also learn how to use the influx of real-time data to enhance and optimize the performance of all these activities.

Social media has undoubtedly become a staple in the modern marketing arsenal and emerged as a powerful platform to create meaningful engagements with customers. Social media companies have grown outside the simple focus on social media engagement only and have now taken bold steps to use Artificial intelligence and Virtual Reality tools to power an immersive experience for customers, and invited brands to be part it. This course will equip students to design strategies for deploying on key social media platforms, build engagement plans, identify opportunities in the emerging space as well as deal with the challenges and risks of citizen journalism in real-time.